National Concierge Association

intro

membershipThe National Concierge Association (NCA) grants membership status to concierge professionals and hospitality partners alike. Membership benefits include: Unlimited and unparalleled local, national and international networking opportunities NCA Newsletter "Keynotes" featuring news and information of the organization and industry Online networking and resource tools Attendance to monthly/quarterly meetings, social gatherings, philanthropy and special events Exceptional vendor products and services backed by the organizationWe offer a number of membership types designed to suit the needs of our profession, please experience them below:

concierge membership

affiliate membership

associate membership

at large membership

certified concierges

endorsed partners

concierge membership

The National Concierge Association (NCA) defines the title of Concierge as an individual whose principal responsibility is to assist in fulfilling any request providing that the request is legal, ethical and appropriate for the Concierge to do. To become a concierge member the applicant must have a demonstrable and provable title of concierge for a minimum of six (6) months prior to date of application. Depending on where the concierge is located, prospective concierge members may apply for membership either through an NCA chapter or as an NCA member-at-large.

The NCA grants "Certified Concierge" designations to NCA Concierge members based on certain criteria, such as level of service to the organization, excellence in customer service, and philanthropic involvement.

This designation is granted for a period of three years at the end of which the Certified Concierge must officially file another application for the designation. Each Certified Concierge is granted permission to utilize the special emblem signifying their elevated status as a Certified Concierge.

Membership dues vary by chapter. To become a concierge member of the NCA, simply click on the 'join the NCA' button below. We look forward in welcoming you into our organization!

join the NCA as a concierge

affiliate membership

Business owners, companes, vendors and anyone who supports the concierge profession will be entitled to become affiliate members of the National Concierge Assocation (NCA). Since our organization is founded on networking, this membership type is integral to our organizations success. Depending on where the business is located, affiliate members may apply for membership either through an NCA chapter or as an NCA Affiliate member-at-large.

The NCA grants "Endorsed Partner" designations to NCA affiliated member businesses based on the length of affiliated membership in the organization, the level of service or product on behalf of NCA Concierge clientele, and individual activity within the NCA. Becoming an NCA Endorsed Partner means that the designated business is 100% endorsed by the NCA. This designation is for a period of three years at the end of which the Endorsed Partner must officially file another application for the designation. Each Endorsed Partner is granted to utilize a special emblem signifying their elevated status as an Endorsed Partner.

If your affiliated business is national or international in scope, you may qualify to become an NCA financial partner. For more information, contact Sara-ann Kasner NCA CEO and Founder at (612) 317-2932

Membership dues vary by chapter. To become an affiliate member of the NCA, simply click on the 'join the NCA' button below. We look forward in welcoming you into our organization!

join the NCA as an affiliate

associate membership

The National Concierge Association (NCA) defines the title of Concierge as an individual whose principal responsibility is to assist in fulfilling any request providing that the request is legal, ethical and appropriate for the Concierge to do. However, many businesses or employers do not offer the title of 'concierge' to those who consistently perform all of the duties of a concierge. VIP Representatives, Sales Representatives, Front Desk Representatives and Executive Assistants are just a few of the examples to whom the associate membership will be applicable.

To become an associate member the applicant must have a demonstrable and provable job descriprion to that of a concierge and be employed in the current position for a minimum of six (6) months prior to date of application.

Depending on where the associate member is located, prospective associate members may apply for membership either through an NCA chapter or as an NCA member-at-large. For a listing of our current chapter locations, please click here .

Membership dues vary by chapter. To become an associate member of the NCA, simply click on the 'join the NCA' button below. We look forward in welcoming you into our organization!

join the NCA as an associate

at large membership

at-large membership

If no NCA chapter exists in the country, city, state or province in which the applicant headquarters its business, the applicant may apply for an NCA at-large membership and become a member of the At-Large Chapter. Whether the applicant is a concierge or a business who supports the concierge profession, they can join our organization. In the event an NCA chapter is established within a reasonable driving distance of the affiliated at-large (headquarters), the at-large member will automatically become a member of the new chapter.

The NCA grants "Certificatied Concierge" designations to NCA Concierge members based on certain criteria, such as level of service to the organization, excellence in customer service, and philanthropic involvement.

To become an at-large member of the NCA, simply click on the 'join the NCA' button below. We look forward in welcoming you into our organization!

join the NCA as an at-large member

certified concierges

Baker, Jason

Entertainment Benefits Group

Executive Board - Vice President

Nevada Chapter President

jbaker_entertainmentbenefits.com

702-617-5501

702-597-5802 - fax

Benardella, Maureen

Galtier Towers Apartments Minnesota Chapter - Concierge

galtierconcierge_tbigos.com

651-297-6738

651-297-6836

Berry, Bridget

The Rocks Luxury Residence Club Executive Board- Concierge Members

bdbtexas_yahoo.com

480-889-8129

Braufman, Darlene

Carlson Center Minnesota Chapter - Concierge

carlsonconcierge_cbre.com

952-449-4499

952-449-4424

Brengman, Pat

Minneapolis Club Executive Board- Concierge Members

patb_mplsclub.org

612-332-2292

612-332-4305

Crocker, Ellen R.

Arizona Concierge Services Arizona Chapter-Concierge

ellyncon_aol.com

602-388-0311

Ellen Crocker is the Founding Director of the NCA-AZ Chapter and served as the President of that Chapter for seven years. A career Concierge first with Marriott in the Hotel Industry, she then transitioned to Residential Service with a luxury condo developer. Now the proud owner of Arizona Concierge Services, a comprehensive Concierge service and consulting firm, Ellen continues her Concierge Services with a wide variety of clients throughout the industry.

Edman, Jackie Diamond Concierge Services Minnesota Chapter - Concierge

Jackie_DiamondConciergeMN.com

651-343-4597

Eisel, Patricia

Barnes-Jewish Hospital At Large Concierge

pse8570_bjc.org

314-362-5955

314-747-8783

Fong, Joyce

Concierge Preferred Magazine Chicago Chapter - Concierge

jfong_conciergepreferred.com

312-360-1766

Johnson, Sheila

Simplicity Concierge LLC Minnesota Chapter - Concierge

sheila_simplicityconcierge.com

612-708-0591

763-557-5149

Personal and professional concierge service which serves professionals and business owners with individual and business needs - event planning, household management, projects, relocation services, tickets & reservations, miscellaneous errands & more.

Kasner, Sara-ann

Just for You Concierge Services-Zeller Realty Corporation Executive Board- Concierge Members

saraannjustforyou_zellerrealty.com

612-317-2932

612-317-2910

Sara-ann Kasner has been a corporate Concierge in the Minneapolis & St. Paul area for the last 20 years. In 1998, Sara-ann Founded the National Concierge Association in Dallas, Texas and was named President of the NCA. In 2009, Sara-ann was appointed to her current NCA Executive position of Chief Executive Officer.

Kaye, Debbie

TimeWise Concierge Nevada Chapter-Concierge

debbiek_timewiseconcierge.com

702-515-0895

702-515-0896

Keyes, Nancy

NorthMarq Real Estate Services Minnesota Chapter - Concierge

nancy.keyes_northmarq.com

612-342-2225

612-342-2231

Kleven, Mary

Minnesota Chapter - Concierge

copperpot1_yahoo.com

952-896-0966

Novak, Sheryl

Concierge & Event Services World Wide Chicago Chapter - Concierge

sheryl_cesww.com

312-893-1080

312-893-1084

Olson, Daniel

Minneapolis Club Minnesota Chapter - Concierge

danielo_mplsclub.org

612-332-2292

612-332-4305

Daniel is proud to be a Concierge for the Minneapolis Club, a private club located in downtown Minneapolis. The Minneapolis Club, originated in 1883, and has been at its current location at 729 Second Avenue South since 1908. Known as the place where Minnesota meets, the Minneapolis Club’s, membership consists of business, civic and community leaders. Daniel became an NCA "Certified Concierge" in 2007.

Pancoe, Polly

Hotel Reservation Managment, Inc. Chicago Chapter - Concierge

polly_hrmchicago.com

312-649-0597

312-649-0559

Pickett Nelson, Andrea

Brackett's Crossing Country Club Minnesota Chapter - Concierge

apickettnelson_brackettscrossingcc.com

952-435-7600

952-435-7616

Printy, Michael

Park Towers Nevada Chapter-Concierge

michaelp_parktowers.com

702-938-7000, ext 257

702-938-7001

Riggen, Audrey

Merchandise Mart Properties, Inc. Chicago Chapter - Concierge

ariggen_mmart.com

312-527-7717

312-527-7694

Sikes, Gerry

Scottsdale Camelback Resort & Spa Arizona Chapter-Concierge

gsikes_scrstaff.com

480-947-3330

480-994-0594

Certified Concierge with the American Hotel and Motel Assocaiation.

Certified Tourism Ambassador (CTA)

Slagle-Osburn, Ruby

Vegas.com/Rio Executive Board- Concierge Members

ruby.osburn_vegas.com

702-777-2748

702-873-8318

St. Pierre, Ginger

Mesa Convention & Visitors Bureau Arizona Chapter-Concierge

ginger_visitmesa.com

480-827-4700

480-827-4704

Takashima, Monica

Vegas.com Rio All Suite Hotel and Casino Nevada Chapter-Concierge

monica.takashima_vegas.com

Taylor, Leslye

Hotel Sofitel Minnesota Chapter - Concierge

leslye.taylor_sofitel.com

952-835-1900 x3109

952-835-2696

Toth, Nicolle

Inland American / The IDS Center Minnesota Chapter - Concierge

toth_inlandgroup.com

612-376-8013

612-376-0108

Turpin, Lennie

Lone Star Celebrity Services Executive Board- Concierge Members

lturpin2_aol.com

210-520-6744

210-520-7933

Ulrich, Julie

TimeWise Concierge Executive Board- Concierge Members

julie_timewiseconcierge.com

702-515-0895

702-515-0896

endorsed partners

Arizona Key Magazine

Ruberto, Tom Arizona Chapter - Affiliate

tom_arizonakey.com

623-869-8880

623-218-6574

Southwest Custom Tours

Vaughan, Jim Arizona Chapter - Affiliate

info_southwesttours.com

602-971-1381

602-992-5596

Buca di Beppo

Bleau, Maggie Chicago Chapter - Affiliate

mbleau_bucainc.com

312-396-0001

Absolutely Chicago Segway Tours

Cortina, Timmie Chicago Chapter - Affiliate

timmiecortina_gmail.com

312-553-5100

Medieval Times

Hart, Marla L. Chicago Chapter - Affiliate

marla.hart_medievaltimes.com

847-310-1513

Moraine Valley Community College

Hensel, Tommy Chicago Chapter - Affiliate

henselt2_morainevalley.edu

708-974-5492

708-974-5366

Chicago Windy City Guide

Hoefer, Russ Chicago Chapter - Affiliate

rhoefer_windycityguide.com

847-715-4574

847-715-4584

Zed451

Jaczko, Ofelia Chicago Chapter - Affiliate

Ofelia_zed451.com

312-730-4444

Hard Rock Cafe

Mendenhall, Kristy Chicago Chapter - Affiliate

kristy_mendenhall_hardrock.com

312-943-5572

312-943-1829

Howl at the Moon

Miles, Jamison Chicago Chapter - Affiliate

jamison.miles_howlatthemoon.com

312-644-2262

Concierge Preferred Magazine

O'Malley, Tim Chicago Chapter - Affiliate

tomalley_conciergepreferred.com

312-360-1770

312-360-1765

My Private Chef

Tong, Christopher Chicago Chapter - Affiliate

myprivatechef_rcn.com

773-370-8131

773-728-3826

Macy's Design Cuisine Catering

Geiger, Greg Executive Board - Affiliate Members

greg.geiger_macys.com

612-375-5209

612-375-2850

Mystic Lake Casino / Hotel Store MOA

Allison, Barb Minnesota Chapter - Affiliate

barb.allison_mysticlake.com

952-403-5379

952-854-9405

Bloomington Convention & Visitors

Boergerhoff, Elaine Minnesota Chapter - Affiliate

eboergerhoff_bloomingtonmn.org

952-858-8500

952-858-8854

Convention and Visitors Bureau

Children's Theatre Company

Bucklin, Jason Minnesota Chapter - Affiliate

publicgroupsales_childrenstheatre.org

612-872-5319

Pamela Egan Floral Design

Egan, Pamela Minnesota Chapter - Affiliate

pam_pamelaeganfloral.com

763-442-9338

Hard Rock Café

Ferradas, Melania Minnesota Chapter - Affiliate

minneapolis_sales_hardrock.com

952-285-7625

952-285-7655

Galleria Merchants Association

Hagerman, Marian Minnesota Chapter - Affiliate

guestservices_gabbertbeck.com

952-925-4321

952-925-2965

State, Orpheum, & Pantages Theatres

Henson, Amy Minnesota Chapter - Affiliate

amy.henson_broadwayacrossamerica.com

612-373-5677

612-339-3909

The State, Orpheum, and Pantages Theatres are located in Downtown Minneapolis and are the "entertainment gems of Hennepin Avenue." The theatres present a touring Broadway series, concerts, comedy and dance. Group discounts are offered to NCA members when available, as well as priority ticketing opportunties. Part of the NCA MN Chapter Ticketing Committee. Call the group sales hotline at 612-373-5665 for more information.

FireLake Grill House & Cocktail Bar

Holt, Kristin Minnesota Chapter - Affiliate

Kristin.Holt_radisson.com

612.203.5349

612-337-9789

Mayer

Mayer, Scott Minnesota Chapter - Affiliate

scottmayermpls_gmail.com

612-870-1234

Brave New Workshop

Scott, Stephanie Minnesota Chapter - Affiliate

stephanie_bravenewworkshop.com

612-332-6620

612-377-2581

Chanhassen Dinner Theatres

Ward, Anita Minnesota Chapter - Affiliate

award_chanhassendt.com

952-934-1528

952-943-1511

Science Museum of Minnesota

Wright, Peter Minnesota Chapter - Affiliate

pwright_smm.org

651-221-9426

651-221-4533

Located on the banks of the Mississippi River in downtown St. Paul, the Science Museum of Minnesota has a 100-year history of unforgettable science fun and education. The museum is well-known for its unique combination of cutting-edge technology and hands-on entertainment, including innovative exhibits, a convertible-dome 9 story high IMAX Omnitheater, and a world-class collection of fossils and artifacts. www.smm.org (651) 221-9444

Albertville Premium Outlets

Zeller, Kristie Minnesota Chapter - Affiliate

kzeller_simon.com

763-497-9231

763-497-0778

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